Team Coordinator- Administrative Support

Job ID
2021-196955
Employment Type
Full Time
Department
Home Health and Hospice
Hours / Pay Period
80
Facility
Community Health at Home
Shift
Day
Standard Hours
Mon - Fri 8am 5pm
Work Schedule
8 Hour
Location
IN-Indianapolis

Overview

HAH Community Health at Home

 

CommonSpirit Health at Home, formerly CHI Health at Home, is a full-service health care organization that believes the best place for someone to get better, and faster, is in their own home. Providing quality home health care for over 40 years through specialized home care, home infusion and hospice, across the country, CommonSpirit Health at Home offers unique services dedicated to meeting the total needs of our patients.

Responsibilities

The Team Coordinator-Location Administrative Support (TC) performs one or more assigned functions critical to the success of the organization’s branch location(s): customer and clinical support, intake, health information data entry, medical records, scheduling, payroll and assists central Human Resources with designated location duties. Contributes to the organizational success of providing high quality care by effectively coordinating location office functions supporting patients, caregivers and employees.

 

 

 

  • Works independently with limited direct supervision using the guidelines CHI Health at Home and location policy and procedures and good judgment.
  • Functions as an effective team member and contributes to the development and achievement of location and organizational goals and objectives.
  • Is promptly and professionally available to assist all office and clinical staff.
  • Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
  • Acts as initial service ambassador to referral sources, physicians, patients, families and other external customers providing the highest quality service.
  • Complete assigned workflow tasks in a timely, accurate manner.
  • Maintains effective communication.
  • Maintains confidentiality of information.
  • Processes payroll per company policy and processes or acts as back up for payroll processing.
  • Maintains open/closed patient charts and storage of charts.
  • Assists with billing process as requested or directed by management. Acts as a liaison with corporate Revenue Cycle to resolve questions and issues provide necessary documentation, etc

Qualifications

  • High School diploma or equivalent
  • A minimum of two years customer service experience required
  • Proficiency with a calculator and simple math. Self-directed, detail oriented and organized. Excellent verbal and written communication skills required. Strong interpersonal skills are required.
  • Detail oriented, strong organizational and time management skills.
  • Maintains confidentiality. Good computer skills, familiar with multiple software programs including Windows based programs
  • Minimum one year of medical office related experience preferred. Two years of payroll related experience preferred.
  • Two years of payroll related experience preferred. Specialized office training strongly preferred.

 

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