Home Care Clinical Manager

Job ID
Employment Type
Full Time
Home Health and Hospice
Hours / Pay Period
CHI Health at Home Omaha
Standard Hours
Monday - Friday (8a-5p)
Work Schedule
8 Hour


HAH CHI Health at Home (NE)



CHI Health at Home in Omaha has provided home care and wellness services for over 42 years. Their innovative services and specialty programs recognize the needs of each patient and promote the highest quality of life. Their goal is to ensure all services consistently exceed quality measures and the expectations of patients and referring physicians. CHI Health at Home's quality care is provided through a team of registered nurses, social workers, companions, dieticians, aides and physical, occupational and speech therapists.


The Manager, Clinical Services contributes to the organizational success of providing high quality care by ensuring the coordination, continuity and quality of clinical care following a physician’s approved plan of treatment. Facilitates the completion of documentation to comply with regulatory, operational and financial requirements. Acts as a clinical resource to internal and external customers.



  • Works independently with limited direct supervision using organizational guidelines and location policy and procedures and good judgment.
  • Functions as an effective team member and contributes to the development and achievement of location and organizational goals and objectives.
  • Is promptly and professionally available to assist all office and clinical staff.
  • Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
  • Supports and promotes department, branch and organization decisions.
  • Demonstrates sensitivity to the needs, customs, or feelings of patient and caregivers.
  • When needed may also act as a Clinical Educator. In those situations the Manager, Clinical Services must review and adhere to the job descriptions, duties and job expectations of the Clinical Educator.
  • Participates in case conferences, summary reports, quarterly record review, annual program review and in-services or special case orientations.
  • Ensures appropriate staffing levels are maintained, by participates interviews, orients direct reports, recruiting and retaining qualified, productive and customer-focused employees as well as monitors recruitment and retention activities and costs.
  • Maintains positive staff morale, observable through team spirit, a sense of belonging and recognition of accomplishments and creates a high performing work environment characterized by transparent and open communication, mutual trust and respect.
  • Establishes strategically aligned goals with employees and creates opportunities for continuous improvement of staff by providing frequent coaching, mentoring, and accurate performance feedback. By providing direction and support to staff to deliver quality services with a focus on organizational success. Provides fair and equitable treatment of all associates.
  • Provides education and training for employees in support of career goals and the organization’s mission and strategies.
  • Responsible for processing assigned workflow in a timely accurate manner.
  • Completes and submits all required documentation in an accurate and timely manner.
  • Ensures all orders are entered and approved timely for tracking purposes and to assure they are sent to physician for signature.
  • Ensure current orders exist for requested medical supplies.
  • Assure missed visits reported to physician.
  • Review and process vital sign alert reports, document action, and any follow-up and physician notification.
  • Review and process all wound score deviations documenting any action and follow-ups.
  • May be required to perform patient visits as requested by management.


  • Current Registered Nurse (RN) license (BSN preferred) in good standing to practice in the state(s).
  • Two years home care nursing or Hospice experience.
  • Excellent clinical skills.
  • Thorough knowledge and understanding of home care regulatory requirements.


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