Team Coordinator- Location Administrative Support

Job ID
2020-120729
Employment Type
Full Time
Department
Home Health and Hospice
Hours / Pay Period
80
Facility
Community Health at Home
Shift
Day
Location
Indianapolis
State/Province
IN
Standard Hours
Monday-Friday (8:00am-5:00pm)

Overview

HAH Community Health at Home

 

Community Health at Home is a full-service health care organization that believes the best place for someone to get better, and faster, is in their own home. Providing quality home health care in the Indianapolis area through specialized home care, home infusion, home respiratory care, hospice and medical transportation services, across the country, Community Health at Home offers unique services dedicated to meeting the total needs of our patients.

 

Responsibilities

Team Coordinator

Responsibilities

  • Acts as initial service ambassador to referral sources, physicians, patients, families and other external customers providing the highest quality service.
  • Responsible for the prompt, friendly answering and directing of phone calls, as well as for the prompt, friendly greeting of external and internal customers to the office.
  • Works with field associates and Manager, Clinical Services (MCS) to appropriately schedule associates for cases in assigned area of responsibility.  Communicates appropriately regarding changes in schedule or service delivery.  Ensures coordination of care between shifts.
  • Works with field associates and MCS to maintain current associate and patient schedules.

Qualifications

  • High School diploma or equivalent.
  • A minimum of two years customer service experience required.
  • Minimum one year of medical office related experience preferred.
  • Two years of payroll related experience preferred.

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